Verifying Your wak500 Account
Account verification is how we protect your balance — not a barrier, but a lock on your account that only you can open. We ask for a government-issued ID and a quick selfie to confirm the account belongs to you. Verified accounts face fewer holds on withdrawals and have a cleaner path through the cashier. The documents stay in our secure system;
we do not use them for anything outside account security. Submit everything in one go and we handle the rest on our side.
- Prepare your ID document — Use a national ID card or passport. The document must be valid and clearly readable — blurry photos cause delays.
- Upload through account settings — Go to account settings, open the verification section and upload a photo of your ID and a selfie holding it.
- Confirm wallet ownership — We may ask you to confirm that the DANA, OVO or GoPay wallet on your account is registered in your own name.
- Verification confirmed — Once approved, your account is fully verified. Withdrawals process without the additional document step going forward.